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Get answers to common questions about 15 Minute Free Consultation.
A brief phone assessment where we review your questionnaire, discuss concerns, clarify goals, and outline suitable hair replacement options. We'll suggest next steps, estimated timelines, and whether an in-person fitting is recommended.
Yes. The consultation is complimentary. We only require completion of the pre-appointment questionnaire so our specialists can provide an informed, efficient phone assessment and tailored guidance without obligation to purchase services.
You will receive a secure link or email with the questionnaire after booking. Fill it out online at your convenience; accurate details help our team assess causes and recommend appropriate replacement options during the phone consultation.
Yes. We will provide an overview of suitable options based on your questionnaire and conversation, including systems, materials, and maintenance expectations. For detailed fittings or color matching we'll schedule an in-person appointment.
Often a follow-up in-person visit is recommended to perform measurements, fittings, and scalp assessments. The phone consultation determines whether immediate in-person services are necessary and helps prioritize the next steps for your plan.
The appointment is scheduled for 15 minutes and typically stays within that timeframe. If more time is needed to cover your concerns, we’ll recommend a longer follow-up call or an in-person session for a thorough assessment.
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Published On: June 22, 2026